BerryDunn

121

BerryDunn is a trusted consulting and accounting firm with deep expertise in the public sector, helping organizations navigate complex challenges and achieve meaningful results. Their team combines strategic advisory services, technology implementation, and financial management support to help agencies operate more efficiently and effectively. With a strong focus on innovation and mission-driven work, BerryDunn partners with organizations to strengthen operations, improve service delivery, and support long-term success.

Sophie.Salomon@berrydunn.com

Catalis

135

Catalis delivers fully integrated solutions including CRM/311 for government that streamline workflows, save time, and improve public engagement.

Lori.Tindall@catalisgov.com

Catalyst Consulting Group

125

Catalyst is a family-owned business specializing in 311 solutions for governments of all sizes, including growing U.S. cities like Kyle, Texas; major metros like Chicago; and Canadian clients like Oakville and Toronto. With an award-winning Salesforce practice and deep roots in custom development, we’ve built and integrated 311 systems with 40+ platforms to deliver elegant, scalable solutions grounded in contact center best practices and service innovation.

cindy.talwar@catconsult.com

Just Appraised

131

Front Desk by Just Appraised helps local government teams manage constant questions without losing control. Calls, emails, chats, and walk-ins all flow into one place, giving teams clear ownership, consistent answers, and visibility into what’s happening across the office. AI assists with answering repetitive questions and routing requests, while staff stay fully in control. The result is calmer days, fewer dropped balls, and better service for residents without changing how teams work.

conferences@justappraised.com

LanguageLine Solutions

119

LanguageLine Solutions® enables communication in 240 languages, 24/7/365. We’re the global leader in innovative language solutions for omni-channel centers, offering high-quality, secure, integrations to improve CX and streamline workflows. We deliver scalable solutions to professionally serve diverse clients in their preferred language. We also offer video remote interpreting, translation and localization services and language proficiency testing for bilingual staff.

rmcmahan@languageline.com

Maintstar

117

MaintStar provides a comprehensive computerized maintenance management system (CMMS) designed to help organizations manage assets, facilities, and maintenance operations more effectively. Their solution supports preventive maintenance, work order tracking, and asset lifecycle management, giving teams greater visibility and control over day-to-day operations. By streamlining maintenance workflows and improving data accuracy, MaintStar helps organizations reduce downtime, extend asset life, and deliver more reliable services.

rick@maintstar.com

Nebulogic Technologies

139

NebuLogic Technologies, an ISO 9001:2015 certified leader, provides digital transformation solutions in Service, Process, Policy, Marketing, Sales, and Social automation. Its products include SMART® City 311, health insurance exchanges, child and family services, and substance abuse hotlines. With 200 solutions in the past 7 years and 100% success, NebuLogic serves 10,000+ providers and 20M+ citizens. Its SMART® City 311 and health exchanges set industry standards.

tushar.kothari@nebulogic.com

Polimorphic

136

Polimorphic is a technology solutions provider focused on building flexible, user-centered digital platforms that help organizations adapt and innovate. Their approach emphasizes customization, scalability, and ease of use, allowing teams to create solutions tailored to their unique workflows and service needs. By combining modern technology with thoughtful design, Polimorphic enables organizations to streamline operations, improve engagement, and respond more effectively to change.

mlebeau@polimorphic.com

Salesforce

133

Salesforce is a global leader in customer relationship management (CRM) technology, empowering organizations to build stronger, more connected relationships with the people they serve. Through its flexible, cloud-based platform, Salesforce helps agencies streamline service delivery, gain real-time insights, and create seamless, personalized experiences across channels. With powerful tools for data management, automation, and analytics, Salesforce supports organizations in working smarter, improving engagement, and driving meaningful outcomes.

TASKE Technology

141

TASKE Technology delivers modern, intuitive work order and field service management solutions that help organizations operate more efficiently and respond faster to service needs. Their platform streamlines daily operations by simplifying task management, improving visibility across teams, and supporting better communication from request to resolution. Designed with usability and flexibility in mind, TASKE Technology empowers organizations to optimize workflows, enhance service delivery, and make data-driven decisions with confidence.

Ryan.DSouza@taske.com

Upzoids

129

At Upzoids, we help organizations simplify how they work with Microsoft’s Power Platform. From building city portals with Power Pages to streamlining operations in Dynamics 365, we design solutions that connect people, data, and processes all in one place. Our team of Microsoft MVPs help you turn everyday challenges, like tracking requests or managing approvals, into opportunities for smarter, faster, and more connected work.

Kunal@upzoids.com

citibot

127

citibot is a leading provider of conversational AI solutions designed to help organizations improve customer and constituent engagement. By leveraging intelligent chatbots and automation, citibot enables agencies to deliver fast, accurate, and accessible information across multiple digital channels. Their technology helps reduce call volume, streamline service requests, and create more responsive, user-friendly experiences while allowing staff to focus on higher-value work.

bratton@citibot.io