BerryDunn

121

BerryDunn’s public works and utilities team helps agencies resolve operational issues, improve efficiency, and enhance service delivery. Whether you need help aligning business and service delivery functions, setting rates, implementing CRM and other technology systems, meeting new mandates, creating effective organizational structures, or recruiting and retaining employees, our team has the firsthand expertise to help you meet your goals. Learn more at https://www.berrydunn.com/industries/gove

Evan.Agnello@berrydunn.com

Catalis

135

Catalis delivers fully integrated solutions including CRM/311 for government that streamline workflows, save time, and improve public engagement.

Lori.Tindall@catalisgov.com

Catalyst Consulting Group

125

Catalyst is a family-owned business specializing in 311 solutions for governments of all sizes, including growing U.S. cities like Kyle, Texas; major metros like Chicago; and Canadian clients like Oakville and Toronto. With an award-winning Salesforce practice and deep roots in custom development, we’ve built and integrated 311 systems with 40+ platforms to deliver elegant, scalable solutions grounded in contact center best practices and service innovation.

cindy.talwar@catconsult.com

Just Appraised

131

Front Desk by Just Appraised helps local government teams manage constant questions without losing control. Calls, emails, chats, and walk-ins all flow into one place, giving teams clear ownership, consistent answers, and visibility into what’s happening across the office. AI assists with answering repetitive questions and routing requests, while staff stay fully in control. The result is calmer days, fewer dropped balls, and better service for residents without changing how teams work.

conferences@justappraised.com

LanguageLine Solutions

119

LanguageLine Solutions has over 40 years of experience setting the standard for language access. Our certified interpreters provide secure audio, video, and onsite services in hundreds of languages, supported by translation, localization, and AI-powered solutions. We integrate seamlessly with leading platforms to improve accessibility, efficiency, and compliance. Trusted by 30,000+ clients, we deliver 24/7/365 support to enhance customer experience and reduce costs.

gholt@languageline.com

Maintstar

117

MaintStar’s cloud-based Enterprise Asset Management (EAMS), Work Order, and Land Management System (LMS) enables cities, counties, and state agencies to streamline operations, automate maintenance workflows, integrate GIS data, and improve compliance — all within a unified platform built specifically for the public sector. We offer powerful mobile and field capabilities, real-time data access, and workforce management tools.

rick@maintstar.com

Microsoft

137

At our booth, attendees can explore demonstrations that show how a modern 311 platform brings together voice, digital channels, service request management, and cross‑department collaboration into a single, cohesive experience. These demonstrations are designed to reflect real 311 workflows—from intake and routing, to case creation, departmental hand‑offs, and resolution tracking.

devictor@microsoft.com

Nebulogic Technologies

139

NebuLogic Technologies is a global leader in digital transformation and SMART® service automation. For over 15 years, we've empowered governments and enterprises to modernize citizen services through secure, cloud-based CRM, Al, and automation platforms. Our mission is to make public service smarter, faster, and more transparent.

Nivas.Nallanthi@NebuLogic.com

Polimorphic

136

Polimorphic is a technology solutions provider focused on building flexible, user-centered digital platforms that help organizations adapt and innovate. Their approach emphasizes customization, scalability, and ease of use, allowing teams to create solutions tailored to their unique workflows and service needs. By combining modern technology with thoughtful design, Polimorphic enables organizations to streamline operations, improve engagement, and respond more effectively to change.

mlebeau@polimorphic.com

Salesforce

133

Salesforce is the world’s leading customer relationship management technology, helping you build and improve your customer relationships. Our free CRM makes it easy for small businesses to get organized and grow with the #1 AI CRM. And we’re helping organizations of all sizes unify their data and re-imagine their business for the world of AI with Agentforce, providing autonomous AI agents that take action for your employees and customers.

pbelmontes@salesforce.com

TASKE Technology Inc.

141

TASKE Technology has been optimizing and elevating contact center performance for over 35 years helping more than 7700 contact centers and close to a million agents globally through our industry leading services and software. As cloud, AI and integration experts with Amazon Connect, TASKE is a proud partner of AWS and is recognized as a leading managed service, service delivery and software provider.

Ryan.DSouza@taske.com

Upzoids

129

At Upzoids, we help organizations simplify how they work with Microsoft’s Power Platform. From building city portals with Power Pages to streamlining operations in Dynamics 365, we design solutions that connect people, data, and processes all in one place. Our team of Microsoft MVPs help you turn everyday challenges, like tracking requests or managing approvals, into opportunities for smarter, faster, and more connected work.

Kunal@upzoids.com

citibot

127

citibot is a leading provider of conversational AI solutions designed to help organizations improve customer and constituent engagement. By leveraging intelligent chatbots and automation, citibot enables agencies to deliver fast, accurate, and accessible information across multiple digital channels. Their technology helps reduce call volume, streamline service requests, and create more responsive, user-friendly experiences while allowing staff to focus on higher-value work.

bratton@citibot.io