Excellence Awards

May 7 - 8, 2025 | Phoenix Convention Center, Phoenix, AZ

Innovation and Mission-Critical Achievements Merit Industry-Wide Recognition

Excellence Awards represent the best of every IUCX Conference. The best major system/platform implementations, the best people/program/technology projects, the best teamwork, the best pivots and Plan Bs, the best confluence of determination, mission and dedication; all to pursue and enhance customer service excellence and a modern, engaging, economical and efficient CX.

Two levels of company awards are granted annually: Level I for utilities whose revenues exceed and Level II for utilities whose revenues are less than $1B.

BEST CIS IMPLEMENTATION INTERVIEWS

New for 2025, IUCX’s head of strategy and engagement Julio Morales sat down for interviews with 2024 Best CIS Implementation awards Level II winners. Click and watch these videos for insights about their project drivers, how they managed risk, their team building efforts and the CX they are now delivering. These interviews could inform your future implementation and/project plans.