2026 Exhibitors

ACI Worldwide

827

Abjayon

624

Accenture

1037

Allconnect, A Red Ventures Co

1317

Aptumo

819

Avertra

1209

BHC Global

1212

BYS Innovations

533

Bidgely

1300

Bidgely is the definitive leader in AI-driven energy intelligence, delivering the foundational layer in energy providers’ AI strategy. Pioneering behind-the-meter visibility, its patented solutions unlock usage insights for over 40 global utilities. Bidgely empowers adaptive utilities to anticipate change, optimize decisions, and deliver reliable, customer-centric operations with speed and confidence.

AI & Automation, Analytics & Reporting, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Customer Segmentation & Targeting, Enterprise & IT Systems, Marketing & Insights, Smart Grid, Workforce & Operations

dconnaker@bidgely.com

Bidgely (Meeting Room)

MR 1337

BlastPoint

424

Bull City Financial Solutions

1226

CORE Business Technologies

1017

CSG

1325

Call Center Concierge

316

CivicPlus

224

Thousands of high-performing civic leaders rely on CivicPlus® as their trusted partner for impact-led government. With CivicPlus, leaders can finally overcome the perpetual tradeoff between the demand for better services and the realities of operational resources, leveraging the unique Civic Impact Platform to deliver both unmatched end-to-end automated efficiency and truly unified, delightful resident experiences.

Analytics & Reporting, Application Integration, Business Process Assistance, Cloud & Digital Platforms, Customer Engagement & Experience, Knowledge & Content Management, Project & Task Management, Revenue Management, Security & Compliance

patricia.grant@civicplus.com

Coast Professional, Inc.

221

Coast is a leading BPO provider offering contact center and collection services tailored to meet industry-specific needs. The company specializes in omnichannel support serving commercial, private, and government clients. Coast is a nine-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies, as recognized by Inc. Magazine and has been awarded “Best Places to Work in Collections” by insideARM.com and Best Companies Group six times in the last decade.

Business Process Assistance, Call & Contact Center, Credit/Collections/Bad Debt, Financial Management

kperry@coastprofessional.com

Contract Callers, Inc

532

Convey

901

Convey provides customer engagement software for utilities and other highly regulated industries. Formerly Message Broadcast, Convey combines deep domain expertise with purpose-built workflows that humanize customer connections while streamlining compliance. Our solutions modernize operations, improve CX, and help organizations manage millions of interactions efficiently. Convey is backed by OceanSound Partners and Energy Impact Partners. Learn more at goconvey.com.

AI & Automation, Analytics & Reporting, Billing & Payments, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Customer Segmentation & Targeting, Energy & Utilities, Outage and Distribution Management

caleigh.gold@goconvey.com

CriticalRiver, Inc.

1116

CriticalRiver helps our clients execute digital transformation. With a global delivery network and a thousand strong workforce, we support projects of any size in any location. We bring hands-on expertise, solutions, and an AI first approach to help meet challenges in operations and customer service. CriticalRiver stands ready to help any Utility achieve its transformation, upgrade, or managed services ambitions. We are a certified technology partner of Oracle, Salesforce, and many more.

AI & Automation, Analytics & Reporting, Application Integration, Business Process Assistance, Energy & Utilities, Enterprise & IT Systems, Field Services & Operations, Outage and Distribution Management, Smart Grid, System Integrators

thomas.rowan@criticalriver.com

Divdat

519

Doculivery (Powered by NatPay)

1329

In business since 1991, NatPay remains a top leader in ACH and document distribution solutions. We process more than $153+ billion annually for 278,000+ ACH clients nationwide. NatPay’s Doculivery online document management platform features a web-hosted SaaS solution that includes but is not limited to: online pay statements, tax forms, bills, invoices with click-to-pay capabilities, HR, CSR/CRM, and other custom solutions. NatPay is HIPAA compliant, and a SSAE 18 (SOC 1) Type 2 examined organization.

Analytics & Reporting, Billing & Payments, Business Process Assistance, Cloud & Digital Platforms, Customer Engagement & Experience, Finance & Accounting, Finance & Accounting Solutions, Knowledge & Content Management, Security & Compliance, Workforce & Operations

keely.wuertz@nationalpayment.com

Doxim

1011

E Source

516

ESC Partners

431

ESC Partners is the premier global technology consulting firm that helps utilities and municipalities modernize operations using Oracle Cloud solutions. ESC Partners provide end-to-end services from advisory and implementation to managed services and support so our clients can improve customer engagement, streamline operations, and confidently accelerate digital transformation.

Change Management, Cloud & Digital Platforms, Consulting & Outsourcing Services, Energy & Utilities, Enterprise & IT Systems, Field Services & Operations

Valerie@esc-partners.com

Enterprise Solutions Consulting

431

Ernst & Young - EY (Meeting Room)

MR 337

EY exists to shape the future with confidence, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

AI & Automation, Application Integration, Billing & Payments, Call & Contact Center, Change Management, Cloud & Digital Platforms, Consulting & Outsourcing Services, Customer Engagement & Experience, Customer Interaction & Media, Energy & Utilities

richard.charles@ey.com

Experian

1326

FIS

1324

FIS is a financial technology company providing solutions to financial institutions, businesses and developers. We unlock financial technology that underpins the world’s financial system. Our people are dedicated to advancing the way the world pays, banks and invests, by helping our clients confidently run, grow and protect their businesses. Our expertise comes from decades of experience helping financial institutions and businesses adapt to meet the needs of their customers.

AI & Automation, Application Integration, Billing & Payments, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Enterprise & IT Systems, Finance & Accounting Solutions, Printing Solutions, Workforce & Operations

brian.paulson@fisglobal.com

Fiserv

1031

Fiserv moves more than money. As the only fintech sitting at the intersection of merchants and financial institutions, Fiserv has an unobstructed view into the entire global financial ecosystem that allows the company to power payments, financial services and commerce for millions and empower people, businesses and communities to thrive.

AI & Automation, Analytics & Reporting, Billing & Payments, Cloud & Digital Platforms, Customer Engagement & Experience, Finance & Accounting Solutions, Marketing & Insights, Printing Solutions, Security & Compliance

nathan.potter@fiserv.com

Giftogram

1309

GridX

1109

Hallmark Business Connections

518

Hansen Technologies

411

Hansen Technologies provides a unified ecosystem of solutions of utilities in the Americas. We focus on CIS, AI, and MDM solutions that revolutionize customer service with AI-powered efficiency.

AI & Automation, Analytics & Reporting, Application Integration, Billing & Payments, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Energy & Utilities, Meter Reading, Revenue Management

fengning.yu@hansencx.com

Harris Utilities

811

HomeServe USA

1127

HometownHUB (HtH)

530

HometownHUB (HtH) brings together digital engagement, human support, and AI insights to empower utilities with smarter customer care. At HTH, we provide a complete customer care model that delivers end-to-end customer experience solutions purpose-built for this industry.

AI & Automation, Billing & Payments, Call & Contact Center, Consulting & Outsourcing Services, Customer Engagement & Experience

erin.christy@thehth.com

I3 Verticals

919

IBAP

1318

IBM (Meeting Room)

MR 937

IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformation

AI & Automation, Analytics & Reporting, Application Integration, Benchmarking and Best Practices, Change Management, Cloud & Digital Platforms, Consulting & Outsourcing Services, Customer Engagement & Experience, Enterprise & IT Systems, Security & Compliance

cbehme@us.ibm.com

INNER-TITE CORP

1219

InfoSend, Inc

426

Infor

327

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries, including industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, and high tech. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. We are obsessed with delivering successful business outcomes for customers.

AI & Automation, Analytics & Reporting, Application Integration, Billing & Payments, Cloud & Digital Platforms, Energy & Utilities, Enterprise & IT Systems, Financial Management, Knowledge & Content Management, Workforce & Operations

bob.benstead@infor.com

Invoice Cloud

401

Itineris

301

Itineris’ UMAX Utility Suite, developed on Microsoft Dynamics 365, is a flexible, AI-powered CIS, CRM, and ERP platform that helps utilities streamline operations, deliver personalized customer experiences, and act on real-time insights. It unlocks flexibility, empowers customers, and monetizes real‑time data, helping utilities meet the challenges of today and tomorrow.

Billing & Payments, Customer Engagement & Experience

kimberly.williams@itineris.net

J.D. Power

1224

JOMAR Softcorp International, Inc

531

KUBRA

501

KUBRA delivers the most comprehensive customer experience management solutions available to the utility industry today, including in 7 of the top 10 gas and electric utilities in the U.S. Our broad portfolio includes billing and payments, mapping, mobile apps, proactive communications, and AI-driven engagement tools. With more than three billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada.

Billing & Payments, Customer Engagement & Experience, Outage and Distribution Management, Printing Solutions

nathan.wiech@kubra.com

Kamstrup

1327

KloudGin

408

KloudGin is a cloud-native solution provider delivering the utility and public service industry’s only “Single Face of Work®” platform that unifies Construction Work Management, Enterprise Asset Management, and Field Service Management within a single ecosystem. Purpose-built as the operational engine for utility and public sector workers, our AI-native platform eliminates silos, seamlessly connecting all operations in real time to empower the workforce that keeps essential services running.

AI & Automation. Analytics & Reporting. Application Integration. Cloud & Digital Platforms. Customer Engagement & Experience, Energy & Utilities. Enterprise & IT Systems. Field Services & Operations

gmcauliffe@kloudgin.com