

Aspiring Authors
Do you have a story to tell? Would others be interested in learning about your career journey in utility customer service? Is becoming published on your bucket list? Consider becoming an Aspiring Author! Read these two informational documents and see if you’re ready to tick the box?
Check out IUCX Newest Apiring Author:
Connie Turner Carden

Connie Turner Carden tells the stories of nine women in customer-facing positions in the utility vendor space. She showcases their superpowers and reveals how each has tamed personal kryptonite and managed a professional brand. Their compelling Women of Power and Utilities narratives are applicable to every workplace, as women today regularly enter what used to be male-dominated industries and achieve impactful, rewarding careers. Read their stories and Carden’s own as you ask yourself, “What is my superpower? What is my kryptonite? Am I managing both to effectively advance my brand?”
Carden tells the stories of:
Patty Bruffy
Debbie Bates
Lisa Dalesandro DiChristofer
Lakshmi Ravindran
Maureen Coveney Bolen
Susan Lynch
Michelle Fay
Beth Kearns
Laura Scuito
Connie Turner Carden (author)
Available after 4/9/25 in digital and hardcover formats at:


Aspiring Authors Program
WHY CHOOSE IUCX AS YOUR PUBLISHING PARTNER?
IUCX’s approach is different than traditional publishing’s. It provides the author the control of self‐publishing with the benefits of IUCX’s marketing capabilities plus its utility industry knowledge and access. IUCX offers a modified approach to avoid the self‐publishing pitfalls of poor advisors, expensive services and cumbersome processes. Our joint approach provides the benefits of self‐publishing with IUCX’s proven track record to reduce risk and market your opus widely.
WHAT DIFFERENTIATES THE IUCX PUBLISHING EXPERIENCE FROM OTHERS?
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Author keeps their copyright.
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Author grants a long‐term license to IUCX to publish, market and sell.
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Author is responsible to take the book to a final product at their own cost. (Note: Final draft must be press ready with no shortcuts).
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IUCX provides access to reputable editors and book designers.
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Book will be published in e‐Book and printed (hardcover) formats.
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Content must be relevant to IUCX mission statement.
To discuss this Requirements document or the Aspiring Authors Questionnaire or get answers to your questions about Aspiring Authors, email or call:
Lisa Collins, Education Director
lcollins@iucx.org |903-893-3214
