Join IUCX for an exploratory CIS Collaborative session bringing utilities and solution partners together to learn about a new, peer-driven forum focused on Customer Information System (CIS) initiatives.
This two-hour session will provide an overview of the CIS Collaborative’s purpose, structure, and value of participation, while highlighting shared insights, best practices, and real-world learnings from utilities that have planned, implemented, upgraded, or stabilized CIS platforms, including those considering SaaS-based CIS.
Patrick Hooper
Venue Executive
CIS Collaborative Leadership
Other IUCX Events
Not included with FlowForward | Separate Registration Required:
Who Should Attend?
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Planning, implementing, upgrading, or stabilizing a CIS
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Managing large-scale customer system transformations
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Ongoing planning and management for SaaS-based CIS
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Seeking peer validation on strategies, risks, and outcomes
Why Attend
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Benchmark your CIS journey against peers
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Gain insights that improve project planning and execution
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Access ongoing peer discussions beyond the conference
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Build trusted relationships across the utility community
Registration
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Begins Tuesday at 3:30 pm - 5:30 pm
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CIS Collaborative is an exploratory meeting, and is complimentary during IUCX 2026.
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Need help with registration? Contact registration@iucx.org.