
Billing & Payments
Christopher Kishimoto
Venue Executive
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Billing & Payments Community Leadership
Aseem Adhav, IT Product Mgr, Payments, Credit & Collections, Eversource
Anisha Cathey, Customer Care Supv, Las Vegas Valley Water District
IUCX Billing & Payments | Community is a year-round, utility-only professional community dedicated to advancing excellence in utility billing, payments, remittance processing, customer financial transactions and related customer experience operations. Designed by utility professionals for utility professionals, the Community provides a trusted environment where members openly discuss emerging challenges, exchange proven practices, benchmark approaches and collaborate on solutions to improve operational performance and customer experience.
Other IUCX Events
Not included with FlowForward | Separate Registration Required:
What to Expect?
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Quarterly virtual roundtables
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Winter: January 14, 2027
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Spring: June 24, 2027
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Annual in-person forum at the IUCX Conference
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Exclusive online community
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Discussion topics are selected by members, led by members and focused on the real operational issues utilities are facing today

In-Person Event Registration Includes:
Billing & Payments Event- $695 | Tuesday, April 27, 2027
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Billing & Payments is available for Utility Registrants and Sponsors only.
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This single-day pass includes:
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Billing & Payments Event Access
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Breakfast, lunch and light snacks
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IUCX's Networking Reception & Exhibit Hall Access (Tuesday Only)
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Become a Member:
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On-demand access to discussion recordings, presentations and reference materials
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Opportunities to submit and vote on future discussion topics
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Direct peer-to-peer networking between meetings
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A growing library of best practices and operational resources





