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Christopher Kushimoto

Venue Executive

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Megan Henderson

Program Manager

mhenderson@iucx.org | 903-893-3214

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Jawon Smith

VP, Marketing & Digital Engagement

jsmith@iucx.org | 903-893-3214

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Billing & Payments Community Leadership

Billing & Payments Community

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In-Person | April 27, 2027
Digital Community Available Soon

FlowForward: Advancing the Future of Water Utilities
Explore infrastructure innovation, digital transformation, and customer experience strategies shaping the next generation of water utilities. Connect with industry leaders and gain actionable insights from real-world case studies.

Other IUCX Events

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April 13 & 14, 2026

More Information
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April 14 - 16, 2026
Optional Add-Ons include:
Deep Dives (4/14) and Women in Utilities (4/15)

More Information
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April 14 - 16, 2026

More Information

Not included with FlowForward | Separate Registration Required:

What to Expect?

  • Dynamic keynotes from water utility executives

  • Panel discussions on innovation, resilience, and sustainability

  • Networking opportunities with senior decision-makers

  • Access to exclusive insights from IUCX

Why Attend

  • Explore the future of water utilities – infrastructure, digital transformation, and CX innovation.

  • Connect with peers and leaders driving excellence and sustainability.

  • Gain actionable insights from real-world case studies.

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Registration Concluded

  • Geared toward Water Utility Professionals

  • Begins Wednesday, includes lunch, and ends with the Wednesday IUCX Networking Reception. ​

  • FlowForward runs concurrently with Conference 2026 and is now only available with FlowForward (Single Event) registration.​

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