ACI Worldwide

1013

The ACI Speedpay solution from ACI Worldwide, offers a comprehensive suite of billing, payment, disbursement, and virtual collections software solutions that accelerate payments, improve customer experience, and automate manual processes. The ACI Speedpay solution suite powers secure payments and offers AI powered fraud protection to protect your bottom line and your customers.

Bill Processing/Printing/Mailing, Billing Solutions, Call Center Solutions, Credit/Collections/Bad Debt, Customer Care Operations, Customer Engagement, Customer Self-Service Applications, Data Security, e-Billing/Web Presentment, Kiosks, Lockbox Operations/Solutions, Payment Processing/Solutions, Prepaid Utilities Billing, Printing Solutions

chuck.layman@aciworldwide.com

Abjayon Inc

430

Abjayon, founded by former Oracle Utilities executives, is a leading expert in the Oracle E&W product suite. Our leadership and engineering team, with deep experience in developing, implementing and supporting this suite, set us apart from competitors. Headquartered in California, we operate global delivery centers in Raleigh, Canada, India and the Philippines. Abjayon offers end-to-end implementation of Oracle Energy and Water solutions, including CCS, CC&B, C2M, MDM, SGG and ODM.

Advanced Metering Infrastructure (AMI), Asset Management, Billing Solutions, Customer Information Systems (CIS), Data Management, Meter Data Management Software, Mobile Workforce Management, Outage and Distribution Management, Prepaid Metering Solutions, Prepaid Utilities Billing

neeti.saxena@abjayon.com

Accenture

539 (Meeting Room)

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize operations, accelerate revenue growth—creating tangible value at speed and scale. We are a talent- and innovation-led company serving clients in more than 120 countries. Passionate about Customer, we combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

Call Center Solutions, Credit/Collections/Bad Debt, Customer Care Operations, Customer Engagement, Customer Information Systems (CIS), Customer Relationship Management (CRM), Customer Self-Service Applications, Demand Side Management (DSM), Enterprise Resource Planning (ERP), Field Service, Mobile Applications, Outage Communications, Revenue Protection, System Integrators

michael.w.abts.jr@accenture.com

Allconnect

1324

Allconnect builds customer-centric solutions where human intelligence and technology combine to increase customer engagement, accelerate product initiatives, lower costs and generate beyond the meter revenue from Day 1 of your relationship with your customer. For over 25 years, Allconnect’s proprietary platform has offered utility customers a free, one-stop comparison marketplace to personalize and connect broadband, media, telecom, utility, energy and home protection products.

Call Center Solutions, Customer Engagement, Customer Web Access Demand Response, Interactive Voice/Web Response, Software as a Service

soaks@allconnect.com

American Express

232

American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success.

Financial Management, Payment Processing/Solutions

Neil.Morse@aexp.com

Aptumo

524

Aptumo is a next-generation, highly configurable CIS and billing solution. It's a cost-effective modern solution for the digital era, built by water experts for the water sector. Whether your legacy billing and CRM systems are holding you back, or you’re looking for a more innovative solution, Aptumo can help you move forward. Native to Salesforce, Aptumo is fully configurable, flexible and scalable, with rich functionality to support efficient operations and excellent customer service.

Billing Solutions, Call Center Solutions, Credit/Collections/Bad Debt, Customer Engagement, Customer Information Systems (CIS), Online Information Database, Payment Processing/Solutions, Software as a Service, Transaction Management

matthewbowd@echo-ms.com

ArcOne AI

1333

ArcOne AI delivers revenue intelligence products to increase business resiliency and profitability for the highly regulated utilities industry, trusted by some of the most prominent enterprises in the country. ArcOne Ocular AI injects intelligence within Meter-to- Cash processes to proactively identify and manage exceptions, improve customer service and increase collections. ArcOne EPM defines, designs, models and executes complex rating plans based on real-time market needs to grow revenue.

Analytics, Application Service Provider (ASP), Business Intelligence, Call Center Solutions, Data Migration and Conversion, Dynamic Pricing, Rate Scheduling and Optimization, Regulatory Compliance, Revenue Management, Software as a Service

john.andersen@arcone.com

Avertra

624

Avertra is a global digital experience company dedicated to simplifying life for utilities and delivering exceptional customer and employee experiences. Its AI-powered MiCustomer digital experience platform offers a modular suite that improves efficiency, enables smarter decisions and drives operational excellence. Additionally, Avertra provides end-to-end SAP services to modernize systems, streamline workflows and accelerate digital transformation.

Advanced Metering Infrastructure (AMI), Analytics, Billing Solutions, Business Intelligence, Call Center Solutions, Change Management, Customer Care Operations, Customer Engagement, Customer Self-Service Applications, Field Service, Interactive Voice/Web Response, Meter Data Management Services, Mobile Workforce Management, Outage and Distribution Management, Regulatory Compliance, Workflow

mzeedan@avertra.com