2027 Exhibitors

IC System

731

Onsharp, Inc

322

KloudGin

223

EUNA Solutions

1108

Humach

317

A.W. Companies

310

Customer Contact Center and Back Office Support.

Call & Contact Center, Consulting & Outsourcing Services, Credit/Collections/Bad Debt, Customer Engagement & Experience, Knowledge & Content Management

brian.gentry@awcompaniesinc.com

Mindgrub

1422

InfoSend, Inc

629

INNER-TITE CORP

315

Hometown Hub

519

Enterprise Solutions Consulting

618

Logic20/20

1215

Renkim Corporation

831

Founded in 1982, Renkim is a 100% employee-owned customer communications company. Through traditional print/mail, email, and text, our team of 175 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With client-partners in the Utility, Healthcare, Marketing, Financial, and Automotive industries, Renkim has 40+ years of experience in helping build custom communication solutions.

Analytics & Reporting, Billing & Payments, Credit/Collections/Bad Debt, Customer Engagement & Experience, Customer Interaction & Media, Customer Segmentation & Targeting, Marketing & Insights, Printing Solutions

mcampbell@renkim.com

IUCX Village

116

events@iucx.org

Accenture

MR6

ACI Worldwide

912

Bidgely

712 & MR5

Coast Professional, Inc

1329

Convey

1101

Core

306

CSG

522

Dial AI

1323

Dial AI builds Grace, an AI agent that handles customer service across voice, chat, email and SMS for utilities, municipalities, telecom and financial services. Grace connects to the billing and customer systems you already run, so she resolves requests rather than reading a script back. Routine work gets finished on the call. Everything else reaches your team with full context. You can find us handling customer inquiries worldwide.

adib@dialai.ca

Divdat

523

Doxim

511

EMA Inc

134

EMA collaborates with water and wastewater utilities to provide technology, management, and engineering services. Our industry-leading expertise provides high-value solutions addressing our clients’ complex challenges. We have been delivering high-quality results since 1975, helping clients reduce costs, mitigate risk, increase productivity, improve customer service, and maximize return on investment. We encourage innovation, collaboration, and a solutions-focused approach to our clients’ needs.

AI & Automation, Analytics & Reporting, Benchmarking and Best Practices, Business Process Assistance, Credit/Collections/Bad Debt, Customer Engagement & Experience, Field Services & Operations, Outage and Distribution Management, Project & Task Management, Workforce & Operations

amann@ema-inc.com

EY

319

Fiserv

1108

GridX

619

Hansen Technologies

1209

Harris Utilities

900

i3 Verticals

1023

i3 Verticals proudly offers real-time integration with ESRI maps across our billing, CIS, and customer portal software for municipal utilities.

AI & Automation, Analytics & Reporting, Billing & Payments, Cloud & Digital Platforms, Customer Engagement & Experience, Energy & Utilities, Geographical Information Systems (GIS), Knowledge & Content Management, System Integrators, Workforce & Operations

dundon@i3verticals.com

InvoiceCloud

1201

Itineris

415

Kamstrup Water Metering

1122

Kraken Technologies

1115

KUBRA

922

KUBRA, a REPAY company, delivers industry-leading billing and payments solutions through KUBRA HQ™, an AI-powered, cloud-native platform built for speed, security, and growth. Trusted by many of North America’s largest utility, government, and insurance organizations, KUBRA also offers mapping, proactive communication, and AI-driven engagement tools. With more than three billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada.

Billing & Payments, Customer Engagement & Experience, Printing Solutions

Nathan.Wiech@kubra.com

L J Ross Associates, Inc.

1519

L J Ross Associates, Inc. is a nationally licensed, WBENC-certified accounts receivable management and customer care partner with 34+ years of utility expertise. We support the entire customer lifecycle from customer care and proactive outreach to service shut-off avoidance and third-party recovery (early-out through warehouse). Our customer-centered, technology-enabled solutions help utilities improve customer experiences, resolve accounts earlier, reduce costs, and maximize revenue.

Call & Contact Center, Credit/Collections/Bad Debt

melissa@ljross.com

MyKor

919

Optima

1219

Oracle Utilities

301

Paymentus

700

POWERCONNECT.AI

1301

Promise - Relaxation Station

1017

Raftelis

225

We help local governments and utilities thrive by crafting transformative management strategies tailored to their unique needs and designed for real-world change.

Application Integration, Business Process Assistance, Change Management, Customer Engagement & Experience, Enterprise & IT Systems, Finance & Accounting Solutions, Financial Management, Geographical Information Systems (GIS), System Integrators, Workforce & Operations

saukamp@raftelis.com

Red Clay Consulting

201

For more than 25 years, Red Clay has focused exclusively on Oracle Utilities. We help electric, water, wastewater, and gas utilities plan, implement, and optimize their Oracle solutions through advisory, full-cycle implementation, and Elevate360 managed services. Backed by 450+ projects and implementations, a 100% project success rate, and AI-powered TransformOne delivery, we stay alongside our clients long after go-live as a trusted partner, not a vendor.

AI & Automation, Analytics & Reporting, Billing & Payments, Cloud & Digital Platforms, Consulting & Outsourcing Services, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, Project & Task Management, System Integrators

kelsey.stratford@redclay.com

RouteSmart Technologies, Inc

628

RouteSmart Technologies provides route optimization solutions that solve the most complex planning challenges with unrivaled precision to enhance safety, reduce costs and create efficiencies. The largest utilities have trusted our experts for more than 30 years to optimize and improve service to more than 50 million electric, gas, and water meters. Our solutions help streamline traditional meter reading operations, maximize investments in AMR systems, and simplify field service route planning.

Field Services & Operations, Geographical Information Systems (GIS), Meter Reading, System Integrators

jknazur@routesmart.com

SAP

722

SEW

401

SpryPoint

1010

SpryPoint is cloud-native software built by utility people, for utility people. Our platform, anchored by SpryCIS, unites customer information, billing, payments, customer engagement, and field operations, and evolves through continuous updates instead of disruptive upgrades. More than 100 utilities across the Americas rely on SpryPoint as a long-term partner to modernize meter-to-cash. 2025 and 2026 Deloitte Technology Fast 500™ honoree.

AI & Automation, Analytics & Reporting, Application Integration, Billing & Payments, Cloud & Digital Platforms, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, Revenue Management, Security & Compliance

jvardell@sprypoint.com

Talkdesk

719

TMG - RIA Company

309

Treck Software

1124

Tyler Technology

1222

US Payments

830

Utility Solutions Partners

708

Validos

616

VertexOne

101

WCG Consulting

918