2026 Exhibitors

PowerconnectAI, Inc.

1113

POWERCONNECT.AI transforms utility CX with AI-powered solutions that elevate customer and agent experiences. Our platforms deliver seamless engagement, intelligent support, and integrated workflows for smarter, faster, human-centric utility service.

AI & Automation, Analytics & Reporting, Billing & Payments, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, System Integrators

steve@powerconnect.ai

ProcedureFlow

918

Procedureflow is the intelligent knowledge foundation built for today's AI-enabled service organizations. By structuring knowledge into governed and guided process workflows, it gives both agents and AI the context they need to deliver accurate, compliant answers every time.

AI & Automation, Analytics & Reporting, Application Integration, Billing & Payments, Call & Contact Center, Change Management, Cloud & Digital Platforms, Customer Engagement & Experience, Enterprise & IT Systems, Knowledge & Content Management

Professional Headshot Booth sponsored by Itineris

308

Promise

1119

At Promise, we believe utilities and government shape our society through the essential services they provide. Our mission is to empower agencies with tools that streamline operations, improve efficiency, and drive progress. By automating processes and integrating data-driven solutions, we eliminate delays, reduce costs, and ensure programs deliver results. From payment plans to relief distribution and income verification, we bridge the gap between outdated systems and modern technology.

AI & Automation, Analytics & Reporting, Billing & Payments, Benchmarking and Best Practices, Call & Contact Center, Credit/Collections/Bad Debt, Customer Engagement & Experience, Customer Segmentation & Targeting, Energy & Utilities

kate@joinpromise.com

Propio Language Services

432

Propio offers a full suite of language services, including interpreting and translation in over 350 languages. Our services our supported by over 30,000 linguists, state-of-the-art technologies, and secure platforms.

AI & Automation, Application Integration, Benchmarking and Best Practices, Call & Contact Center, Customer Engagement & Experience, Customer Interaction & Media, Knowledge & Content Management, Printing Solutions, System Integrators

lstokesbury@propio.com

Quadient

1230

At Quadient, our vision is to power the world's most trusted connections between businesses, their data and their customers. Deliver personalized and compliant communications that boost engagement and loyalty, and drive cash flow through accounts payables or accounts receivables with Quadient's one-stop solution. Our platform is designed to connect your teams, while helping you give your customers the first-class experience they deserve; boosting retention, protecting revenue, and future-proofing your business.​

AI & Automation, Analytics & Reporting, Billing & Payments, Business Process Assistance, Change Management, Consulting & Outsourcing Services, Customer Engagement & Experience, Finance & Accounting, Finance & Accounting Solutions, Financial Management, Knowledge & Content Management, Marketing & Insights, Printing Solutions, Project & Task Management, Revenue Management

m.kaminski@quadient.com

Raftelis

1213

Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve helped more than 600 organizations in the last year alone. We provide a wide range of management consulting services including: finance, assessment, communications, technology, executive recruitment, strategic planning, stormwater utility services, and solid waste services.

AI & Automation, Analytics & Reporting, Billing & Payments, Benchmarking and Best Practices, Business Process Assistance, Change Management, Consulting & Outsourcing Services, Customer Engagement & Experience, Energy & Utilities, Project & Task Management

saukamp@raftelis.com

Red Clay Consulting

520

Trust Red Clay as a partner to lead your utility through your digital transformation. Technology has rapidly changed how the world operates and interacts. The utility business model is no exception. For 20 years, Red Clay Consulting has worked on the front lines of technological innovations as a solutions implementer (SI) and built the most experienced, knowledgeable, and respected team in the industry.

Analytics & Reporting, Benchmarking and Best Practices, Business Process Assistance, Change Management, Cloud & Digital Platforms, Consulting & Outsourcing Services, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, System Integrators

lynne.powers@redclay.com

Renkim Corporation

1221

Founded in 1982, Renkim is a 100% employee-owned customer communications company. Through traditional print/mail, email, and text, our team of 170 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With client-partners in the Utility, Healthcare, Marketing, Financial, and Automotive industries, Renkim has 40+ years of experience in helping build custom communication solutions.

Billing & Payments, Customer Engagement & Experience, Customer Interaction & Media, Printing Solutions

raugg@renkim.com

RevSpring

217

RevSpring helps utilities and municipalities modernize billing, communications, and payments so customers can understand their bills, stay current, and resolve past due balances through convenient, self service channels. By combining intelligent print and mail, omnichannel digital outreach, and secure payment technology, RevSpring supports utilities in improving collections while enhancing the customer experience.

Analytics & Reporting, Application Integration, Billing & Payments, Benchmarking and Best Practices, Change Management, Consulting & Outsourcing Services, Credit/Collections/Bad Debt, Customer Engagement & Experience, Customer Interaction & Media, Customer Segmentation & Targeting, Energy & Utilities

jborja@revspringinc.com

RouteSmart Technologies, Inc

418

SAP

201

As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business- critical operations spanning finance, procurement, HR, supply chain and customer experience. For more information, visit www.sap.com.

AI & Automation, Analytics & Reporting, Billing & Payments, Cloud & Digital Platforms, Customer Engagement & Experience, Enterprise & IT Systems, Field Services & Operations, Finance & Accounting Solutions, Geographical Information Systems (GIS), Workforce & Operations

katie.walker@sap.com

SEW

511

SEW.AI is the world’s #1 vertical AI platform for energy and water, connecting customers, workforce, and grid assets on a secure, cloud-native foundation. Purpose-built for utilities, it combines human-centered AI with 3,000+ prebuilt use cases and 100+ integrations to modernize operations, accelerate time-to-value, and deliver smarter, more reliable outcomes for utilities worldwide.

AI & Automation, Billing & Payments, Change Management, Cloud & Digital Platforms, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, Outage and Distribution Management, Smart Grid, Workforce & Operations

Paridhi@sew.ai

SIA

430

SIA is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity.

AI & Automation, Analytics & Reporting, Business Process Assistance, Change Management, Consulting & Outsourcing Services, Customer Engagement & Experience, Meter Reading, Project & Task Management Smart Grid Workforce & Operations

carolann.regular@sia-partners.com

Salesforce

619

Salesforce helps organizations become agentic enterprises - integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Grounded in values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates human performance, accelerates decisions, and deepens relationships—empowering every employee to move faster and operate with greater efficiency. Salesforce is more than a business - we're a platform for change.

AI & Automation, Analytics & Reporting, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Enterprise & IT Systems, Field Services & Operations, Knowledge & Content Management, Marketing & Insights, Project & Task Management

abeau@salesforce.com

Salesforce (Meeting Room)

MR 537

Selectron Technologies

632

Senpilot

210

A single purpose-built AI platform for utilities. Customer Service handles calls autonomously. Engineering analyzes assets and builds capital plans. Regulatory drafts evidence-backed filings.

AI & Automation, Call & Contact Center, Energy & Utilities, Enterprise & IT Systems, Outage and Distribution Management

inaara.panjwani@senpilot.com

ServiceNow

433

ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

AI & Automation, Analytics & Reporting, Application Integration, Business Process Assistance, Change Management, Cloud & Digital Platforms, Customer Engagement & Experience, Enterprise & IT Systems, Field Services & Operations, Knowledge & Content Management, Security & Compliance

noelle.lafleur@servicenow.com

ServiceNow (Meeting Room)

MR 437

elizabeth.roth@servicenow.com

Single Stop USA

1231

Software Solutions

1208

Cloud-based ERP Software for Public Accounting, HR, Payroll, and Utility Billing.

Analytics & Reporting, Billing & Payments, Cloud & Digital Platforms, Enterprise & IT Systems, Finance & Accounting Solutions

ghalsey@Mysoftwaresolutions.com

SoundHound AI

319

SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, builds solutions that deliver incredible experiences. Built on proprietary technology, SoundHound’s groundbreaking products use voice technology and AI agents to answer questions, carry out actions, and complete transactions over the phone, online, on-premise, and even from the vehicle. SoundHound powers millions of products and services, and handles billions of interactions each year for world class businesses.

AI & Automation, Call & Contact Center, Energy & Utilities, Enterprise & IT Systems

mfink@soundhound.com

SpryPoint

1001

SpryPoint serves as a trusted long-term partner for utilities, offering advanced software solutions (SpryCIS, SpryEngage, SpryWallet, SpryMobile, SpryBackflow, SpryIDM) and resources to help meet critical utility commitments with reliability and efficiency. Our solutions are designed to simplify operations and enhance the work experience for utility teams, enabling the safe and seamless delivery of services without the challenges of managing complex technology.

Billing & Payments, Cloud & Digital Platforms, Credit/Collections/Bad Debt, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, Meter Reading, Outage and Distribution Management

shill@sprypoint.com

Strategic Staffing Solutions

1335