2026 Exhibitors

Swampfox Technologies

219

Swampfox Power is built for regulated utility operations—speeding resolution for payments and arrangements, start/stop/transfer, and outages. It unifies inbound self-service, omnichannel outbound, intelligent callback, and smart routing with an AI-driven natural language interface—contact-center independent—delivering full engagement context to your agents. Customer-to-crew dispatch support, built-in fraud detection, and audit-ready controls. Cloud/on-prem/hybrid. Fixed, predictable pricing.

AI & Automation, Application Integration, Billing & Payments, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience, Energy & Utilities, Outage and Distribution Management, Security & Compliance, System Integrators

bob.cooper@swampfoxinc.com

TECO

1101 (Shared)

Tampa Electric, one of Florida’s largest investor-owned electric utilities, serves about 870,000 customers in West Central Florida. Building on more than a century of service, the company delivers reliable energy through continued grid modernization, resilient infrastructure and ongoing innovation, reflecting a longstanding commitment to its customers, the communities it serves and environmental stewardship.

Energy & Utilities

ablester@tecoenergy.com

TMG Consulting

1225

TMG Consulting partners with utilities to plan, implement, and manage mission-critical technology and business transformation initiatives. We align business objectives with IT applications and services to strengthen customer relationships and improve operational performance. Through advisory, professional, upgrade, managed, and research services, TMG supports utilities across the full technology footprint, including CIS, CRM, AMI, MDM, ERP, EAM, and Field Management solutions.

AI & Automation, Analytics & Reporting, Application Integration, Billing & Payments, Cloud & Digital Platforms, Consulting & Outsourcing Services, Customer Engagement & Experience, Energy & Utilities, Field Services & Operations, System Integrators

michelle.boggie@tmgconsulting.com

TMG Consulting (Meeting Room)

MR 1137

Talkdesk

821

Talkdesk® is leading a new era in customer experience with Customer Experience Automation CXA - a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, manual workflows with coordinated AI agents that scale service, reduce costs, and deliver better outcomes across the enterprise.

AI & Automation, Call & Contact Center, Cloud & Digital Platforms

brendan.curley@talkdesk.com

Teleperformance

313

Teleperformance engages in the provision of telemarketing, customer relationship management, marketing, and communication services. The firm's products and services include digital solutions, analytics, technical assistance, debt collection, business process outsourcing, and information services.

AI & Automation, Call & Contact Center

amy.tantillo@teleperformance.com

TransUnion

1320

TransUnion is a global information and insights company. Through acquisitions & technology investments, we have developed innovative solutions extending beyond our foundation in core credit, such as marketing, fraud, risk, communication security and advanced analytics. As a result, utility company’s call centers can now secure communication with customers (both inbound & outbound), increase IVR containment, increase customer contact rate, lower operating expense and improved customer experience.

Analytics & Reporting, Call & Contact Center, Cloud & Digital Platforms, Credit/Collections/Bad Debt, Customer Engagement & Experience, Marketing & Insights, Security & Compliance

Tom.McNeal@transUnion.com

TrekSoftware

421

Tru Consulting

324

Tru Consulting helps higher education and public sector strategic leaders solve their most challenging issues. We blend deep domain expertise, trusted execution, and transformational technology to deliver tailored, sustainable solutions that drive strategic outcomes. We serve those who serve.

Consulting & Outsourcing Services, Enterprise & IT Systems, Finance & Accounting Solutions, Financial Management

bdecicco@truedconsulting.com

Tyler Technologies

417

Tyler’s broad solution and product offering empowers you to deliver better and faster service to the public — greater accessibility, frictionless resident interactions, efficient reporting and transparency, and secure and compliant payment data. Our comprehensive and trusted payments platform and industry-leading government utility billing software are designed to simplify processes and deliver a comprehensive revenue collection system to the government.

Billing & Payments, Cloud & Digital Platforms, Finance & Accounting Solutions, Financial Management, Outage and Distribution Management, Project & Task Management, Revenue Management

morgan.jines@tylertech.com

U.S. Payments, LLC

1315

Util-Assist

1131

Util-Assist helps utilities navigate transformation through specialized professional and managed services that reduce risk and improve performance. With 20+ years of AMI expertise, professional services include AMI consulting, organizational change management, data analytics, and testing services. Managed services include PowerAssist: 24/7 outage contact center, CustomerAssist: utility billing and contact center, SecureAssist: AI-enabled monitoring, and SyncAssist: meter data synchronization.

Analytics & Reporting, Billing & Payments, Business Process Assistance, Call & Contact Center, Change Management, Consulting & Outsourcing Services, Customer Engagement & Experience, Energy & Utilities, Project & Task Management, Smart Grid

jbeaty@util-assist.com

Utility Solutions Partners

630

Validos LLC

318

Validos supports utilities as a trusted extension of their team—helping them plan, navigate, and deliver complex initiatives with clarity and confidence. ​ We work alongside our clients to guide decision‑making, support execution, and provide independent oversight across transformation efforts. Our role flexes based on need—sometimes as advisors, sometimes as delivery partners, and often as an owner’s engineer, always representing the utility’s best interests. ​

Consulting & Outsourcing Services

erin@validos.com

VerityPay

334

Payment requests, refunds, and deposits, have relied for too long on outdated checks, portal redirects, and friction-filled experiences that erode customer trust one transaction at a time. VerityPay is a modern payments platform purpose-built for utilities that does both — sends funds to customers and requests payments from them — frictionlessly, digitally, and completely free of personally identifiable information. No portal. No password. No app download. No redirect. Just a seamless experience that meets customers exactly where they are. What makes VerityPay different: we complement what you already have. No rip and replace. No massive integration. VerityPay adds a modern payments layer alongside your existing systems — improving customer experience, reducing operational drag, and closing the refund and escheatment gap that simply hasn't evolved as fast as the consumer expectations. Until now.

JS@VerityPay.com

VertexOne

931

Cloud software designed to revolutionize the customer experience for utilities, energy retailers, suppliers, and energy transition companies through a comprehensive customer-to-cash technology platform.

Customer Engagement & Experience

kevin.oneill@vertexone.ai

Voxtelesys

1319

Voxtelesys is a U.S.-based telecommunications and cloud communications provider delivering carrier-grade voice, messaging, and orchestration services for enterprise and utility organizations. Through its Missio platform, Voxtelesys enables real-time, multi-channel communications across SMS, voice, RCS, and email, integrated with enterprise systems via secure APIs. The company operates a geo-redundant hybrid cloud network and provides CPaaS, messaging, and managed infrastructure services.

AI & Automation, Analytics & Reporting, Application Integration, Call & Contact Center, Cloud & Digital Platforms, Customer Engagement & Experience

mike@voxtelesys.com

Vyntelligence

309

WNS, Part of Capgemini

331

WNS, part of Capgemini, co-creates AI-powered, human-led, future-ready transformation for 700+ global clients, including leading Energy & Utilities companies. We help utilities modernize and optimize end-to-end meter-to-cash, customer experience, and operations through advanced analytics, AI-led insights, and digital platforms. With deep domain expertise across electricity, water, and natural gas, WNS enables smarter decision-making, improved customer experience, and lower cost-to-serve.

AI & Automation, Analytics & Reporting, Business Process Assistance, Call & Contact Center, Consulting & Outsourcing Services, Credit/Collections/Bad Debt, Customer Engagement & Experience, Customer Interaction & Media, Finance & Accounting, Revenue Management

rohan.gupta2@wns.com

West Monroe

416

West Monroe is a global consulting firm helping utilities lead the way toward a sustainable and resilient energy future. We deliver end-to-end support for the energy transition, combining regulatory strategy expertise with cutting-edge digital solutions. Our capabilities span customer engagement and experience, utility data and analytics, digital enablement, IT/OT transformation, and enterprise operations and efficiency.

AI & Automation, Analytics & Reporting, Benchmarking and Best Practices, Cloud & Digital Platforms, Consulting & Outsourcing Services, Customer Engagement & Experience, Energy & Utilities, Enterprise & IT Systems, Security & Compliance, Smart Grid

jwalsh@westmonroe.com

Whitlock Consulting Group -WCG

525

Whitlock Consulting Group (WCG) has a passion for helping utilities integrate advanced technologies to add efficiency to everyday processes. We provide strategic assessments, process design, project management, testing, training and change management services for complex technology projects. Our wholistic, full-service approach enables clients to come away with a more efficient way of doing work that leverages modern technologies and better serves their end customers.

AI & Automation, Analytics & Reporting, Benchmarking and Best Practices, Business Process Assistance, Change Management, Consulting & Outsourcing Services, Customer Engagement & Experience, Enterprise & IT Systems, Project & Task Management, System Integrators

mwhitlock@wcg-consulting.com

Wi-Fi Lounge - Convey

425

Wi-Fi Lounge - i3Verticals

1025