April 14 - 16, 2026
Get ready for the 2026 IUCX Conference—where bold ideas and utility innovation collide. Join top industry minds for two days of cutting-edge CX insights, hands-on workshops, and game-changing strategies across AI, affordability, workforce transformation, and the full meter-to-cash journey.
Events
Programs & Resources
WHY ATTEND
IUCX in Numbers
50+
Years Leading the Industry
320+
Utility Companies Represented Annually
130+
Exhibitors From Around
the World
2,000+
Conference Attendees Annually
What Attendees Say About Us
Overall, this was an excellent event. Outstanding job of selecting topics that represent real-world utility issues that we are currently dealing with.
Conference Attendee
This event was set up perfectly to network and discuss common problems. Great topics, the pace was great, and the speakers were interesting.
Executive Summit Attendee
Really enjoyed my first Key Account Forum. It was a great value and one of the best conferences I have been to on my 23 years of going to utility conferences. Thank you!
Key Account Forum Attendee
Tune In To IUCX
View our most recent videos, and garner a deeper perspective of IUCX.
FAQs
When/Where are the 2026 Live Events?
Join us in April 13 - 16, 2026 at the Tampa Convention Center in Tampa, FL for our annual events!
How do I submit a presentation for upcoming events?
Conference Submissions are closed, but ENGAGE311 Presentation Submission is open! Contact ENGAGE311 Manager, Eden Watson for further support!
How can I register for upcoming events for IUCX?
Online Registration is now open for upcoming events. For registration details, click here.
Where can I find information on sponsorships/exhibitors?
Visit Sponsors/Exhibitors under Conference 2026 for information and the 2026 Prospectus! Then reach out to Shawnna Ansley to secure your spot in Tampa, FL!
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