Utilities have invested billions in Advanced Metering Infrastructure (AMI). The next challenge isn't collecting more data—it's putting that data to work. Join Innovate UtilityCX (IUCX) and the Green Button Alliance on Thursday, August 27, from 2:00–2:45 pm ET, for an educational webinar exploring how utilities can transform customer usage data into meaningful operational improvements and exceptional customer experiences. With Industry Experts: Mark Van Name Department Mgr, Digital Service Con...

Leadership grows through connection, shared experiences, and meaningful conversations—and that's exactly what the inaugural Women in Utilities Leadership Exchange is designed to deliver. Hosted by Austin Energy on October 5 – 6, 2026, this new regional event brings together emerging and established women leaders from across the utility industry for practical learning, authentic networking, and career development. Rather than another traditional conference, participants will engage in...

The most valuable conversations at IUCX don't begin in a conference room—they begin with utility professionals willing to share what they've learned. The deadline to submit topics and presentation ideas for IUCX 2027 is Monday, August 17. If your team has implemented a new process, solved a persistent challenge, launched an innovative program, or learned lessons worth sharing, now is the time to contribute. You don't need a polished presentation or groundbreaking research. In fact, some of...