Innovate UtilityCX (IUCX) is proud to announce that we have been recognized by Visit Tampa Bay’s “Meeting the Moment” program, which honors exceptional meetings and conventions that make a positive impact in Tampa Bay. This prestigious accolade celebrates our commitment to community engagement recognizing our efforts to lead by example in our industry. The “Meeting the Moment” program annually highlights organizations that go beyond traditional event planning, prioritizing sustainable...

Great content doesn’t come from guessing. It comes from listening. That’s where you come in. We’re opening the Call for 2027 Topics and Content, and this isn’t just a formality. It’s an opportunity to shape the conversations that matter most to this community. What challenges are you seeing? What’s changing faster than expected? And what lessons, innovations, or successes are you ready to share with your peers? Sometimes the best ideas aren’t fully formed—and that’s okay. A rough concept, a...

At the IUCX annual conference, the conversation wasn’t just about keeping up with change in the utility industry. It was about leading it. The 2026 Excellence Awards captured that momentum, highlighting organizations that are rethinking how utilities serve, connect, and evolve. From large-scale system transformations to more intuitive digital experiences, this year’s winners share a common thread: they’re turning complexity into clarity. Best CIS Implementation: Nashville Electric Service...