The Inaugural forum will bring utility leaders together for candid, peer-driven conversations around Customer Information System strategy, implementation and transformation. Innovate UtilityCX (IUCX) will bring utility leaders together September 23 – 24, 2026, for the CIS Collaborative New York Forum, a focused industry event dedicated to the real-world challenges and opportunities surrounding Customer Information System (CIS) transformation. Hosted by Con Edison, the two-day forum builds on...

Utilities have invested billions in Advanced Metering Infrastructure (AMI). The next challenge isn't collecting more data—it's putting that data to work. Join Innovate UtilityCX (IUCX) and the Green Button Alliance on Thursday, August 27, from 2:00–2:45 pm ET, for an educational webinar exploring how utilities can transform customer usage data into meaningful operational improvements and exceptional customer experiences. With Industry Experts: Mark Van Name Department Mgr, Digital Service Con...

Leadership grows through connection, shared experiences, and meaningful conversations—and that's exactly what the inaugural Women in Utilities Leadership Exchange is designed to deliver. Hosted by Austin Energy on October 5 – 6, 2026, this new regional event brings together emerging and established women leaders from across the utility industry for practical learning, authentic networking, and career development. Rather than another traditional conference, participants will engage in...