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Innovate UtilityCX Receives “Meeting the Moment” Recognition from Visit Tampa Bay

Innovate UtilityCX (IUCX) is proud to announce that we have been recognized by Visit Tampa Bay’s “Meeting the Moment” program, which honors exceptional meetings and conventions that make a positive impact in Tampa Bay. This prestigious accolade celebrates our commitment to community engagement recognizing our efforts to lead by example in our industry.


The “Meeting the Moment” program annually highlights organizations that go beyond traditional event planning, prioritizing sustainable practices, community engagement, and inclusivity. IUCX was honored in the category of Community Engagement Excellence. IUCX's efforts to creating an event that prioritizes community outreach providing resources for The Crisis Center of Tampa Bay inspires future gatherings and strengthens Tampa Bay’s vibrant spirit.


“We are incredibly honored to be recognized in Visit Tampa Bay’s ‘Meeting the Moment’ program,” said John Sild, IUCX’s COO. “Our team is committed to creating a conference that benefits not only our attendees, but also positively impacts the local host communities.”


About Visit Tampa Bay’s “Meeting the Moment” Program “Meeting the Moment” is an initiative led by Visit Tampa Bay that celebrates the social and economic impact of meetings and conventions on the Tampa Bay community. It honors organizations that incorporate sustainable, inclusive, and community-oriented practices in their planning. The program emphasizes a commitment to Corporate Social Responsibility (CSR), awarding those who inspire positive, lasting change. Organizations interested in learning more about “Meeting the Moment”, including how to apply to be considered for the program should go to Meeting the Moment to learn more.

About IUCX Innovate UtilityCX (IUCX), formerly known as CS Week, is a trusted nonprofit leader in utility customer service education, networking, and professional development. For over five decades, IUCX has connected utility professionals with breakthrough insights, best practices, and a collaborative community dedicated to customer experience excellence. For more information, contact communications@iucx.org.

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