Time is running out: 2026 IUCX Excellence Awards Due Soon

Recognize industry brilliance. Nominations and applications for the 2026 IUCX Excellence Awards close on December 1, 2025. Celebrate innovation by putting your company, or someone exceptional, on the radar.

The IUCX Excellence Awards shine a spotlight on the most forward‑thinking, high‑impact achievements in the utility customer experience arena. Whether it’s an organization re‑engineering its meter‑to‑cash processes, a team driving digital engagement or a rising individual who’s changing the game—you can bring that story forward now.

Why submit? Visibility & Recognition: Winners receive recognition at the IUCX 2026 event in Tampa, FL- an opportunity to amplify your work and connect with key stakeholders and peers. Validate Your Innovation: Being nominated demonstrates your commitment to excellence and positions your efforts as best practices within the industry. Motivate Your Team: Recognition often serves as a powerful energizer for internal teams and sets a benchmark for future success.

Key details & deadline Deadline: December 1, 2025 — no extensions, so don’t wait until the last minute. Nomination/Application submissions are made via the website, straightforward, but plan ahead to gather your supporting evidence, metrics and narrative. Winners and finalists will be celebrated at the IUCX 2026 Conference (April 14 ‑ 16, 2026 in Tampa, FL). Even if your project is ongoing, if you have significant results or a strong story of transformation, it’s worth submitting.

Tips for a strong entry

1. Lead with impact: Start your submission with the headline result — what changed, how many customers benefited, what measurable outcome was achieved.

2. Tell the story: Use clear, engaging language to walk the judges through the challenge, the approach and the outcome.

3. Back it up: Quantify performance — percentages better than “improved”, dollar savings better than “saved money”. Use metrics wherever possible.

4. Highlight collaboration: If multiple teams or departments contributed (utility + vendor + community), emphasize teamwork and roles.

5. Show future potential: Explain how the initiative sets the stage for future innovation, replicability or scaling.

Ready to submit?

Click the link below and start your nomination or application now. Don’t leave it to the eleventh hour—this is an opportunity to elevate your brand, celebrate your team and make a mark in the utility CX world.🔗 Submit your nomination