Short Takes

Formerly CS Week eNews, Short Takes are monthly, bite-size articles to keep you up-to-date on upcoming events, webinars and IUCX opportunities.

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December FACTS

FACTS*: F irst-time A ttendee C onference T ip S Excellence Awards, previously called Expanding Excellence Awards, should be...

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Mark These 2025 ENGAGE311 Dates!

Call for Presentations Extended to 11/22/24 | Award of Excellence Applications Due 2/6/25 Call for Presentations Extended: ...

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October Means Award Applications and Nominations Are Open!

Excellence Awards showcase customer service excellence in four company-wide categories, in two levels based on utility revenues. They...

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2025 Excellence Award Applications and Nominations Open Soon!

Excellence Awards showcase customer service excellence in four company-wide categories and two individual awards.

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Popcorn Anyone? New Video Series Launches

Get your popcorn and cold drink ready for a new video series that launches this month. Three shorts, each 15 – 30 minutes long, feature...