Short Takes

 Mark These Dates (Seriously. Right Now.) We know your calendar is crowded, but trust us, these dates deserve a bright red circle and maybe even a couple of exclamation marks.

⏳The clock is officially winding down. If you’ve been meaning to nominate a trailblazing organization or submit your own application for the 2026 IUCX Excellence Awards, the time to act is right now. The deadline is January 31, 2026, and no extensions are planned.

Recognize industry brilliance. Nominations and applications for the 2026 IUCX Excellence Awards close on December 1, 2025 . Celebrate innovation by putting your company, or someone exceptional, on the radar. The IUCX Excellence Awards shine a spotlight on the most forward‑thinking, high‑impact achievements in the utility customer experience arena. Whether it’s an organization re‑engineering its meter‑to‑cash processes, a team driving digital engagement or a rising individual

The IUCX Excellence Awards  shine a spotlight on outstanding leadership in customer service within the utility industry. Whether your...

The Excellence Awards  celebrate customer service leadership with categories for both large and small utilities. Winners don’t just earn...

FACTS*: F irst-time A ttendee C onference   T ip S   Excellence Awards, previously called Expanding Excellence Awards, should be...

Call for Presentations Extended to 11/22/24 | Award of Excellence Applications Due 2/6/25 Call for Presentations Extended: ...

Excellence Awards showcase customer service excellence in four company-wide categories, in two levels based on utility revenues. They...

Excellence Awards showcase customer service excellence in four company-wide categories and two individual awards.

Get your popcorn and cold drink ready for a new video series that launches this month. Three shorts, each 15 – 30 minutes long, feature...