2026 Excellence Award Applications & Nominations Open Soon!

The Excellence Awards celebrate customer service leadership with categories for both large and small utilities. Winners don’t just earn recognition — they also get a chance to present in the Conference Workshops, sharing what made their projects both challenging and award-worthy.

Company Projects may feature cutting-edge tech, simple low-tech solutions or special initiatives that strengthen communities, boost utility brands and improve operations.

Two individual categories also shine a spotlight on utility professionals whose talent, people skills and dedication make a lasting impact.

Visit Excellence Awards for criteria and instructions. Have questions? Excellence Awards Manager Shelley Carter is ready to help — call 903-893-3214 or send her an email.