Short Takes

The most valuable conversations at IUCX don't begin in a conference room—they begin with utility professionals willing to share what they've learned. The deadline to submit topics and presentation ideas for IUCX 2027 is Monday, August 17. If your team has implemented a new process, solved a persistent challenge, launched an innovative program, or learned lessons worth sharing, now is the time to contribute. You don't need a polished presentation or groundbreaking research. In

There’s something special about Charlotte. Maybe it’s the energy, the momentum, or the way the city blends southern charm with forward-thinking innovation. Whatever it is, Innovate UtilityCX is thrilled to return to the Queen City for Conference 2027, happening April 26 – 29, 2027. As we begin shaping the experience, one thing remains clear: our #1 priority is creating quality content that drives not only the conference, but every Innovate UtilityCX event, toward excellence.

Great content doesn’t come from guessing. It comes from listening. That’s where you come in. We’re opening the Call for 2027 Topics and Content, and this isn’t just a formality. It’s an opportunity to shape the conversations that matter most to this community. What challenges are you seeing? What’s changing faster than expected? And what lessons, innovations, or successes are you ready to share with your peers? Sometimes the best ideas aren’t fully formed—and that’s okay. A r