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Short Takes
Short Takes are monthly, bite-size articles to keep you up-to-date on upcoming events, webinars and IUCX opportunities.
The Conversation Starts in New York: Join the Inaugural CIS Collaborative
When utility leaders discuss Customer Information System (CIS) transformations, one theme consistently rises to the top: the value of learning from peers who have already navigated the journey. This September, those conversations officially begin. On September 23–24, Innovate UtilityCX (IUCX) will host the inaugural CIS Collaborative meeting at Con Edison in New York City, bringing together utility executives and project leaders for candid discussions around one of the indust
IUCX Publishing
2 min read
CIS Collaborative Is Reshaping the Utility Customer Experience — And the Conversation Continues This September in New York City
Utility CIS transformation is moving fast — and Innovate UtilityCX’s CIS Collaborative is helping utilities navigate it together. Designed as a peer-driven forum for utility professionals, the CIS Collaborative brings together leaders managing Customer Information System modernization, SaaS migrations, operational readiness, and customer experience transformation. The focus? Real conversations, practical lessons, and shared strategies from utilities actively going through th
IUCX Publishing
2 min read
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