top of page
Short Takes
Short Takes are monthly, bite-size articles to keep you up-to-date on upcoming events, webinars and IUCX opportunities.
IUCX 2027 Registration is Coming Soon! Charlotte, Here We Come!
It’s almost time to start planning your next IUCX experience. Registration for IUCX 2027 will open soon, bringing the utility customer experience community together at the Charlotte Convention Center in Charlotte, NC on April 26–29, 2027. When registration opens, attendees will have the opportunity to take advantage of early bird rates, so watch your inbox and make plans to register early. IUCX brings together professionals from across utilities and the companies that support
IUCX Publishing
2 min read
Utility Customer Experience in 2026: Why Decision-Making Feels Harder — and More Urgent
Utility leaders are navigating affordability pressure, workforce transition, and rising customer expectations at the same time. Learn why decision-making feels more compressed in 2026 and how utilities are responding through peer learning.
IUCX Publishing
3 min read
bottom of page