When utility leaders discuss Customer Information System (CIS) transformations, one theme consistently rises to the top: the value of learning from peers who have already navigated the journey. This September, those conversations officially begin. On September 23–24, Innovate UtilityCX (IUCX) will host the inaugural CIS Collaborative meeting at Con Edison in New York City, bringing together utility executives and project leaders for candid discussions around one of the indust
