OPEN NOW! IUCX 2026 Excellence Awards are accepting submissions!

The IUCX Excellence Awards shine a spotlight on outstanding leadership in customer service within the utility industry. Whether your initiative is powered by cutting‑edge tech or rooted in community outreach, this is your chance to be recognized on a bigger stage.

Why Submit?

• Recognition & Visibility: Winning projects get to present at IUCX conference workshops, sharing lessons and gaining peer exposure.

• Cross‑sector appeal: Eligible entries include everything from digital engagement and field automation to people & process innovation.

• Individual honors: In addition to company submissions, individual professionals can be spotlighted for their contributions.

Categories & Dates for 2026

Company Projects (Closes: 12/1/25) Best CIS Implementation Innovation in Digital Engagement Innovation in Field Automation Innovation in People & Processes

Individual Awards (Closes: 12/1/25) Distinguished Leader Rising Star

Check the Excellence Awards page for full criteria and submission instructions.

Need help or have questions? Reach out to Excellence Awards Manager Shelley Carter. Call 903‑893‑3214 or email her to get started.